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To Customers of Komatsu Industrial Vehicles and Logistics/Material Handling Systems

To Customers of Komatsu Industrial Vehicles and Logistics/Material Handling Systems

Komatsu Utility Co., Ltd. (hereinafter referred to as "Komatsu Forklift") will collect your personal information to the extent only necessary to carry out sales, after-sales services and rentals of Komatsu industrial vehicles, logistics and material handling systems in each market. Komatsu Forklift will share such information with Komatsu Forklift Group companies to smoothly perform business activities within the scope set forth in the following paragraph. At the same time, Komatsu Forklift and Komatsu Forklift Group companies will take reasonable security measures to protect your personal information in an appropriate manner.


1.Customer Personal Information for Join Use

Customer personal information such as, including but not limited to, customer name, address, telephone number, record of product purchasing, record of inspection, maintenance and repair of product, record of forklift truck rentals, and record of forklift truck operation hours.


2.Scope of Joint Use Companies

Komatsu Forklift Group companies and authorized distributors or dealers for sales, after-sales services and rentals of Komatsu industrial vehicles and logistics/material handling systems, or any related business partners of Komatsu Forklift.

Click here to see the detailed company names.


3.Purpose of Use

  1. To execute contracts between customers and Komatsu Forklift or Komatsu Forklift Group companies including authorized distributors and dealers
  2. To develop better products and provide customers with better services of such products
  3. To perform smooth business activities in sales, after-sales services and rentals of products of Komatsu Forklift
  4. To provide customers with important information about products or services of Komatsu Forklift

4.Inquiries about Personal Information Protection

Please contact us at the telephone number or e-mail address indicated below for inquiries relating to personal information protection.


Administration Department,

Komatsu Utility Co., Ltd.

Telephone: +81-3-3433-3363

E-mail: info@komatsu-utility.co.jp