Policy for Personal Information Protection

Komatsu Utility Co., Ltd. (hereinafter referred to as "Komatsu Forklift") recognizes the importance of personal information protection and believes that it is an important social liability for Komatsu Forklift to appropriately protect your personal information obtained from this Web site strictly in compliance with the Personal Information Protection Law and other related laws and ordinances. Komatsu Forklift, therefore, has put a policy to protect your personal information given below and is striving to secure your privacy under this policy in an appropriate manner.

1. Purpose of Using Personal Information

Komatsu Forklift will use personal information obtained from our customers to the extent necessary to achieve the purposes as stated below.

1. To execute contracts between customers and Komatsu Forklift or Komatsu Forklift Group companies including authorized distributors and dealers
2. To develop better products and provide customers with better services of such products
3. To provide customers with important information on products and services of Komatsu Forklift
4. To achieve any other business activities in connection with the above stated purposes

2.Implementing Security Measures

Komatsu forklift will take reasonable security measures to protect your personal information by implementing appropriate technical and managerial steps and procedures to prevent any problems with personal information such as the incorrect access from outside the company, the falsification, destruction, leakage or loss of information.

3. Providing to Third Parties

Komatsu Forklift will not provide or disclose your personal information to third parties without prior consent from you, except in the following circumstances as stated below:

1. When required by law,
2. When considered necessary to the benefits of customers and the public,
3. When permitted within the Personal Information Protection Law and other related laws and ordinances.

4.Improving Compliance Program

Komatsu Forklift will continue to improve measures to manage personal information including the policy for personal information protection, while strictly observing the Personal Information Protection Law and other related laws and ordinances.

Komatsu Forklift also observes "Komatsu's Code of Worldwide Business Conduct" (the Code), a booklet published by Komatsu Ltd. that ensures all employees of Komatsu Group companies around the world understand how important it is to observe the rules of the business community. This booklet prescribes the rules that all employees of the Komatsu Group should observe according to the Code including appropriate handling of information. Thus, Komatsu Forklift is diligently improving the compliance program.

5.Requests to Reveal Personal Information

When a customer makes a request to reveal, correct, or delete his or her own personal information, or seeks to prevent the use or provision of such information, Komatsu Forklift will respond with sincerity, respecting the customer's rights related to that personal information. For making such a request as well as for inquiries relating to personal information protection, please contact us at the telephone number or e-mail address as indicated below.