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- The inquiry about a spare part is here.
Komatsu Forklift genuine parts are manufactured under strict quality control of Komatsu Forklift together with forklift trucks, of which quality is guaranteed by Komatsu Forklift.
That is why only genuine parts can keep high performance of Komatsu forklift and maximize life of the forklift.
It is regret to see, in particular, that there are lots of counterfeit products or so called imitation parts just looking alike genuine parts made available on the market where you can buy them with inexpensive price very easily at unauthorized distributors or dealers such as repair and parts shops or online shopping carts.
Certainly, there are lots of differences in quality between genuine and imitation parts. Unexpected big amount of repair costs or low trade-in value as an extra loss may come after your replacement with imitation parts for a certain period of service time.
It’s too late when you aware it. Not only you cannot use your forklift for repairing but you may lose your business.
Therefore, it is best for you to get genuine parts from an authorized distributor of Komatsu Forklift.
Here is an example of a problem actually happened by an imitation.
A customer of six units Komatsu large-sized wheel loader had the engine seizure trouble, which the customer had to pay with the amount of the vehicles damages for repair reaching to US$400,000 since the root cause was attributable to the use of low quality oil filters purchased from imitation parts market as well as the use of low quality engine oil.
Obviously, the oil filter could not remove impurities such as dirt and foreign body contained in engine oil, which consequently could not lubricate inside the engine sufficiently and caused the engine seizure eventually.